CRMBricks.com - Portrait: mscrmSMS

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SMS

Publisher

For Dynamics CRM:	4.0
Add-on version:	4.1.0
Date of publication:	07.10.2009
Platform:	32 Bit / 64 Bit
Language:	De / En

Price:

AddOn mscrmSMS
Server license < 51 User	900 CHF
Server license < 101 User	1350 CHF
Server license < 201 User	1800 CHF


Prices for several users on request


Annual Software Assurance as a % of the license price:	18%

Send simple and bulk SMS with free text or completely personalized

Starting position

Do you wish to

inform your employees and customers personally about actions, events and escalations via SMS?
Provide customer information such as address, telephone number etc. to your employees (who have en-route requested for this information from your in-house service)?

Benefit

The addon enhances the activity types of Microsoft Dynamics CRM via the SMS channel. The forwarding can be made individually or en masse in the form of a personalized SMS marketing campaign. As regards content

free text typed by the sending user
information from the CRM system (e.g. address, telephone number of a customer etc.) or
template-based, personalized SMS can be sent. The SMS messages sent are archived in the CRM system of the receivers and/or contacts.

Utilization

Scenario 1:
Inform an external employee that a customer had tried to reach him
-> Send a free text including the content of the field, telephone number, business of the concerned customer to a contact/user

Scenario 2:
An external employee contacts the office and asks for the telephone number of a customer.
-> Send the contact information of the customer (content of the contact template) to a contact/user

Scenario 3:
An external employee contacts the office and asks for the address of a customer before the latter's visit
-> Send the address information of another contact to a contact/user

Scenario 4:
Send a personalized SMS to a selection/marketing list, and/or a number of CRM contacts with stored mobile number.
-> Definition of the template in the CRM system, definition of the selection/distributor/marketing list; activate the dispatch

SMS Gateway

The mscrmSMS addon sends the SMS messages via an SMS gateway such as www.ASPSMS.com

Download & test

Try out the add-on for 30 days free of cost! Download the add-on and install it on the CRM-Server. After the expiry of 30 days order a licence code or uninstall the add-on without any traces.

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